国立研究開発法人 医薬基盤・健康・栄養研究所 JCRB細胞バンク

• Other

1. Purchase method and form procedure

   • 1. How do I order cell lines?
   • 2. What documents do I need to submit? What is the “Form A” ?
   • 3. How should the “research purpose” be described?
   • 4. Can we place orders through distributors/agents instead of researchers directly?
   • 5. What are the necessary expenses?
   • 6. What forms of payment are accepted?
   • 7. I want to buy cell lines with my credit card. May I send my credit card information via email?
   • 8. We are unable to make any prepayments. Do you have any suggestions? (except the USA, Canada, the Republic of Korea, Australia, New Zealand , Oceania and Europe including the below countries:
     Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Switzerland)
   • 9. When is the delivery period?
   • 10. How secure is my personal information when I order?
   • 11. Can I share the cell lines which were distributed by JCRB to other researchers?
   • 12. About cell information
   • 13. What documents are required for importing cell lines?
   • 14. Level of physical containment of facilities

2. Just after receiving cells

   1. What do I need to do when cell lines arrive?
   2. Can I store vials in liquid nitrogen?
   3. How do I start culturing? How do I safely open glass vials?

3. Medium

   1. Important notes about media
   2. May I use my own medium instead of medium specified in the data sheet?
   3. Glucose concentration for DMEM medium

4. Successful cell culture

   1. Cell culture process
   2. Guidelines for maintaining CO2 incubator
   3. Dishes and flasks

5. Troubleshooting

   1. Recovery from proliferation failure of human lymphocytic cells
   2. Contact information for technical inquiries

Privacy Policy

Enactment Date: July 2, 2012

Representative: JCRB Cell Bank

The National Institute of Biomedical Innovation undertakes research in the area of basic technologies that support the development of medicines and medical devices, and carry out business activities with the aim of contributing to the development of innovative medicines and the improvement of our citizens’ health through the promotion of research and development.

Personal information collected through the business activities undertaken by the JRCB Cell Bank will be handled appropriately in accordance with the following policies.

1.Collecting, using, provisioning, and entrusting personal information

    i.  Personal information of an individual will be collected only with their consent after disclosing the purpose of use, except in cases where such disclosure may harm the rights and interests of the individual or other third parties.

    The collected personal information will not be used for any purposes other than those for which they were collected, and handled appropriately by limiting the scope of their use.

    ii. The collected personal information will not be disclosed to third parties without prior consent, except under orders issued based on laws and regulations.

    iii.    When collected personal information will be provided to or entrusted with third parties, only those third parties that pass a standard for sufficient protection of personal information will be chosen. Required protection standard will be defined within a written agreement, and third parties will be managed and instructed in the appropriate handling of personal information.

2.Responding to requests for disclosure, correction, and suspension of use

JRCB Cell Bank will promptly respond to requests within reasonable limits with respect to personal information held by the Bank. Requests will not be accepted unless the requestor can be identified to be the owner of the personal information.

3.Management of personal information

Appropriate required measures will be taken for the safeguarding of personal information including the prevention of unauthorized disclosure, loss, misuse and change. The National Institute of Biomedical Innovation, under the management of which JRCB Cell Bank operates, has strict security measures in place a for the safeguarding of personal information under its management.

4.Contact for enquiry regarding the handling of personal information

The contact specified by JRCB Cell Bank will respond to enquiries within reasonable limits.

Purpose of Use of Personal Information

Personal information will be used within the boundaries required for attaining the following objectives.

    1.  Provision of various consigned services

    2.  Deposit of cultured cells

    3.  Provision of various types of cells (sale of cell lines)

    4.  Distribution of newsletters issued by JRCB Cell Bank

    5.  Responding to enquiries and questions

Contact for enquiry regarding the protection and management of personal information

Details about information disclosure by the National Institute of Biomedical Innovation can be found on its website. Please forward any enquiries regarding the protection and management of personal information to the General Affairs Division of the National Institute of Biomedical Innovation.

—–

7-6-8 Saito-Asagi, Ibaraki 

Osaka 567-0085, JAPAN

Japanese Collection of Research Bioresources

FAX: +81-72-641-9859    

E-mail:  

URL: https://cellbank.nibn.go.jp/english/

About JCRB Cell Bank

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Frequently Asked Question

1. Purchase method and form procedure
2. Just after receiving cells
3. Medium
4. Successful cell culture
5. Troubleshooting

Contact Form

• Inquiries
• Request for Quotation

• American Type Culture Collection (ATCC, USA)
• Deutschen Sammlung von Mikroorganismen und Zellkulfuren(DSMZ) (Germany)
• European Collection of Cell Cultures (ECACC, UK)
• CellBank Australia (CBA, Australia)
• RIKEN Bioresource Center CELL BANK (Japan)
• International Cell Line Authentication Committee (ICLAC)