JCRB Cell Bank

Purchase method and form procedure

• 1. How do I order cell lines?
• 2. What documents do I need to submit? What is the “Form A” ?
• 3. How should the “research purpose” be described?
• 4. Can we place orders through distributors/agents instead of researchers directly?
• 5. What are the necessary expenses?
• 6. What forms of payment are accepted?
• 7. I want to buy cell lines with my credit card. May I send my credit card information via email?
• 8. We are unable to make any prepayments. Do you have any suggestions? (except the USA, Canada, the Republic of Korea, Australia, New Zealand , Oceania and Europe including the below countries:
  Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Switzerland)
• 9. When is the delivery period?
• 10. How secure is my personal information when I order?
• 11. Can I share the cell lines which were distributed by JCRB to other researchers?
• 12. About cell information
• 13. What documents are required for importing cell lines?
• 14. Level of physical containment of facilities

Just after receiving cells

1. What do I need to do when cell lines arrive?
2. Can I store vials in liquid nitrogen?
3. How do I start culturing? How do I safely open glass vials?

Medium

1. Important notes about media
2. May I use my own medium instead of medium specified in the data sheet?
3. Glucose concentration for DMEM medium

Successful cell culture

1. Cell culture process
2. Guidelines for maintaining CO2 incubator
3. Dishes and flasks

Troubleshooting

1. Recovery from proliferation failure of human lymphocytic cells
2. Contact information for technical inquiries